Ticker Tape is a simple way to 'broadcast' unobtrusive, yet highly visible, messages to workstations spread over one or more Sites.
It's ideal for Help Desks or Administrators wanting to proactively advise people of new issues or to update them on the progress of current issues affecting them - helping to substantially reduce the number of unneccessary calls coming into the Help Desk during system failures to re-report the issue or request a status update, allowing them instead to concentrate on the normal steady stream of 'business as usual' queries.
Ticker Tape is especially useful where other more traditional means of communication, such as email, are unavailable due to outages and enables a single Administrator to quickly and effectively keep users up-to-date with different issues across multiple offices.
It's intuitive Administrator interface allows you to choose from a range of predefined messages, construct your own or control the behaviour of the Agent software and the messages displayed which can be set to expire automatically after a set time, include standard help text by default and indicate their criticality by colour.
FTrack CRM
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Software Library
) : CRM (Customer Relationship Management). This sofware supports all the business processes of modern companies. Product definition, Marketing Campaigns, Sales Force ...
