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Helprace

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important software information
company name:
Helprace
license: Commercial
minimum requirements: Any browser
functional limitations: Web-based
Helprace description


Helprace is a cloud-based web application that allows your business to reach new heights in customer service. Helprace features a help desk that's integrated with a customer-centric community and knowledge base. The help desk is packed with innovative features such as canned replies and ticket routing to streamline productivity. Once your team gets bigger, you can collaborate using private notes and and track how well your team is performing with SLA (service level agreements). The community allows you to understand your customers every step of the way. The feedback platform and widget allows users to: 1) ask a question 2) share an idea 3) report a problem or 4) give praise. End-users need only to submit their name, email and password to create an account. Alternatively, customer service agents can invite users using the admin panel. Over time, as your ticket database (and user base) grows, you can build a knowledge base of frequently asked questions. At Helprace, we've always believed that the best things in life are free. This includes great customer service. That's why we have a free plan for small companies that are on a budget. We know that companies don't stay small forever, so we'll scale as you grow with no worry on your part. Try any of our paid plans for free for 30 days and make the right choice based on your company's needs.



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Helprace
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supported os's
Windows Phone
    Windows Phone 7
    Windows Phone 7.5
    Windows Phone 7.8
    Windows Phone 8
    Windows Phone
Windows Mobile
    Windows Mobile Professional
    Windows Mobile Standard
    Windows Mobile Classic
    Windows Mobile
    WinMobile
Windows 8
    Windows 8
    Windows 8 Pro
    Windows 8 Enterprise
    Windows 8.1
    Windows RT
Windows 7
    Windows 7 Starter
    Windows 7 Home Basic
    Windows 7 Home Premium
    Windows 7 Professional
    Windows 7 Enterprise
    Windows 7 Ultimate
    Windows 7
    Win7 x32
    Win7 x64
Windows
    Windows XP
    WinVista
    WinVista x64
    Windows Vista Ultimate
    Windows Vista Ultimate x64
    Windows Vista Starter
    Windows Vista Home Basic
    Windows Vista Home Premium
    Windows Vista Business
    Windows Vista Enterprise
    Windows Vista Home Basic x64
    Windows Vista Home Premium x64
    Windows Vista Business x64
    Windows Vista Enterprise x64
    WinXP
Mac
    Mac PowerPC
    Mac OS X
    Mac OS X v10.0
    Mac OS X v10.1
    Mac OS X v10.2
    Mac OS X v10.3
    Mac OS X v10.4
    Mac OS X v10.5
    Mac OS X v10.6
    Mac OS X v10.7
    Mac OS X v10.8
    Mac OS X v10.9
    Mac PPC
    Mac OS X 10.5
    Mac OS X 10.4
    Mac OS X 10.3
    Mac OS X 10.2
    Mac OS X 10.1
    Mac OS X 10.6
    Mac OS X 10.7
    Mac OS X 10.8
iOS
    iOS 4.x
    iOS 5.x
    iOS 6.x
    iOS 7.x
    iOS
Handheld
    Handheld/Mobile Other
Android
    Android 1.x
    Android 2.x
    Android 3.x
    Android 4.x
    Android 4.4
    Android
stats
downloads 38
price $20.00
version 1.2
popularity   
1570/1272475
user rating 4/10
our rating 0 Stars
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