Software Index
Windows Software Business Inventory Systems  

ManageEngine ServiceDesk Plus

download download home home   report broken
important software information
company name:
ZOHO Corp.
license: Freeware
minimum requirements:
functional limitations:
ManageEngine ServiceDesk Plus description


ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
ServiceDesk Plus enables end-users to submit tickets via an online web form or through email. It automates several key workflow tasks such as case routing, acknowledging requester, technician notification and handling of SLA rules. It includes a Solutions module that allows you to document best practices and solutions to common problems in an online knowledge base.
ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization.
ServiceDesk Plus can help you maintain a complete product catalog based on product type, that lists all assets owned by your organization. It can generate Purchase Orders, send them through email and keeps track of outstanding POs & completed purchases. It also provides import of requesters & assets from .csv files & user satisfaction survey.
Version 7.0 adds Enhanced Active Directory Integration, enhanced purchasing system with approver, business rules for better request management, ability to group similar requests and assign to queues, comprehensive custom reports, announcement boards, enhanced list views, billing based on time spent on request, HTML editors for solutions and notifications, ITIL ready functionalities & more.
Incident mgmt, Problem mgmt, Change mgmt & CMDB has been implemented with all functionalities.
The Free Edition allows a single Technician manage upto 25 Workstations.



Similar software
Retail Plus POS Software (Popularity: ) : Our mission is to provide award winning POS software that delivers the right mix of simplicity and features at an affordable price. It is a powerful retail management system which allows users to maintain absolute control over sales and inventory ...
Retail Plus Point Of Sale Software (Popularity: ) : Retail Plus is affordable, feature rich POS software designed for small businesses. It not only handles all the POS functions but has Customers, Inventory Control, Accounts Receivable and Purchase Orders all integrated into one easy to use package. Download comes ...
AdventNet ManageEngine Asset Explorer (Popularity: ) : ManageEngine AssetExplorer is comprehensive Asset Management Software that offers enterprise-wide asset visibility and control to manage all your IT and Non-IT assets. IT offers a single view to track and manage ownership of all your assets. AssetExplorer scans and audits ...
ManageEngine Asset Explorer (Popularity: ) : ManageEngine AssetExplorer is comprehensive Asset Management Software that offers enterprise-wide asset visibility and control to manage all your IT and Non-IT assets. IT offers a single view to track and manage ownership of all your assets. AssetExplorer scans and audits ...
Asset Inventory Plus (Popularity: ) : Asset Inventory Plus (AIPLUS) is a robust asset inventory application. Never lose track of your assets again. AIPLUS is an all-in-one solution that allows you to track all of your computers, printers, hardware, and all other assets. This application includes ...
Inventory Plus (Popularity: ) : Inventory Plus is a powerfull inventory management program. Inventory Plus controls your stock from the point it enters your business to when it leaves. Setup stock items in the database and have Inventory Plus keep track of the details from ...
Auction Data Wizard (Popularity: ) : Auction Data Wizard is a powerful tool for converting different auction data files from AbeBooks, Alibris, AtomicMall, CQout, Delcampe, eBay, eBid, Facebook Payvment Storefront, Google Base,OZtion and Trading Post listings. Auction Data Wizard assists auction sellers in the quick import, ...
On-Tap PLUS Linux (Popularity: ) : On-Tap Plus lets you print bar codes from any application on any printer.Simply surround the information to bar code with a special character and you can print UPC, EAN, Code 39, I2 of 5, MSI, PostNet , 2D bar codes ...
StarCode Express Plus Point of Sale (Popularity: ) : StarCode Express Plus is Single Terminal Point of Sale and Inventory Manager, best suited for small businesses and retail outlets. Updates the inventory in real time. No further installations and databases are required. It is super easy to install and ...
StarCode Network Plus Point of Sale (Popularity: ) : StarCode Network Plus is Multi Terminal Point of Sale and Inventory Manager, best suited for businesses and retail outlets. Updates the inventory in real time. It is super easy to install and use. Installs in in simple few clicks and ...
VISCOM Video Editing Slideshow SDK ActiveX (Popularity: ) : convert media video, audio activex - RMVB, animated gif, QuickTime MOV , DIVX, AVI, WMV, MPEG1, MPEG2, VCD PAL ,VCD NTSC, SVCD PAL, SVCD NTSC, DVD PAL, DVD NTSC.
Allow Input MPEG2, QuickTime MOV, Mp4 with aac, 3gp, 3g2 with ...

ManageEngine OpManager Voip Monitor (Popularity: ) : Getting ready to deploy VoIP? Worried about poor VoIP call quality? Wanting to add more VoIP lines but clueless on how your network would handle the extra traffic? The OpManager VoIP Monitor helps enterprises tide through all the stages of ...
User reviews

Write a review:
1 2 3 4 5 6 7 8 9 10
1=poor 10=excellent
Write review*
Your name*
Email*
  (Comments are moderated, and will not appear on this site until the editor has approved them)
 
AD


Screenshot
ManageEngine ServiceDesk Plus
Rate me
supported os's
Windows
    Windows 2000
    Windows XP
    Windows 2003
stats
downloads 62
version 7.5
size in Kb 44,032
popularity   
2642/1272475
user rating 5/10
our rating 5 Stars
share info
Recommend ManageEngine ServiceDesk Plus
Report spyware
New Software
Popular Software
Latest Reviews