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ProProfs Help Desk Software

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company name:
ProProfs.com
license: Commercial
minimum requirements: Web Browser
functional limitations:
ProProfs Help Desk Software description


A Help Desk software has revolutionized customer service industry. ProProfs Help Desk, the cloud-based help desk ticketing system is powered by collaborative email. When agents operate collaboratively, there is faster ticket resolution. A delightful customer experience is an offshoot of ticket prioritization, team commenting, and canned responses. Shared inbox feature of ProProfs Help Desk helps agents track emails from a simple e-mail-like interface. Their job becomes easy and hassle-free with no long cc emails. Agents can send canned responses and rule-based automated messages to customers, once a ticket is created, updated, assigned, and resolved. ProProfs Help Desk is a user-friendly customer service tool. With the simple issue tracking software, agents can easily track customer issues and requests in one place. No request or issue can, thus, be missed, left unattended or, unresolved. Customer success managers, help desk managers, and agents need a help desk ticketing software to effectively manage customer support queries and requests.



Relates:
Help Desk Software - Issue Tracking Software - Bug Tracking Software - Customer Support Software - Help Desk Ticketing Software - Service Desk Ticketing System - Help Desk Customer Service
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ProProfs Help Desk Software
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downloads 30
price $49.00
version 1.1
size in Kb 30,720
popularity   
141/1272475
user rating 0/10
our rating 0 Stars
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