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Web Help Desk Software for Windows

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Web Help Desk Software
license: Shareware
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Web Help Desk Software for Windows description


The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion - Asset Life Cycle Management - Change Management (Approval Workflow) - Two-Way E-Mail Correspondence - Service Level Agreement (SLA) Alerts - Knowledge-base Management - LDAP / Active Directory Synchronization - Customer Satisfaction Survey Management - Reporting Included - Server Licensed or ASP Hosted Options Help Desk Software Integration: - iPhone App - search: Web Help Desk Mobile - LDAP (Lightweight Directory) - Microsoft Active Directory - Windows Remote Desktop Connection - Apple Remote Desktop - Absolute Manage - JAMF Casper Suite - OS X "Screen Sharing" App - Email-to-Ticket Conversion - SMTP, IMAP, POP3 The Web Help Desk Software: All of the features, none of the hassles. Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution.Requirements: Windows 2000 Server or later



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Windows - Software - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Web Help Desk - Webhelpdesk
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Web Help Desk Software for Windows
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supported os's
Windows
    Windows 2000
    Windows 2003
    Windows Vista Starter
    WinXP
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downloads 11
price $0.01
version 10.0.18.3
size in Kb 176,128
popularity   
922/1272475
user rating 5/10
our rating 0 Stars
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